Frequently Asked Questions
Cancellation Policy Update
Crossroads recognizes that the current crisis has put additional burdens on everyone, including financial and childcare challenges. With this in mind, we have adjusted our policies in the hope that we can provide you with some flexibility as you plan for the summer.
- In the event that any sessions are cancelled, we will provide a full refund on any deposits or fees paid to date.
If you would like to opt out of any camp sessions at this time, we will provide a full refund on any deposits or fees paid to date. This option is available to families through June 1st.
If you keep your camper(s) registered for the summer and cancel after June 1st, our regular cancellation policies will be in effect. Please see this policy below.
- If your family is experiencing financial hardship, we are here to help. We can update your financial assistance package and we can extend payment plans; we do not want funding to be a barrier to your child(ren) attending camp this summer.
If you have any questions, please email Sheldine at firstname.lastname@example.org.
Register for Camp
At this time, we have reached our capacity for all Wing and Mitton sessions. If you would like to be added to the waitlist, please complete an application for your camper. We will reach out to you know if/when a place opens up.
To register, please click here.
How will I pay for Camp?
In order to ensure that going to camp is a possibility for everyone, we consider many factors to determine the amount that each family will contribute to tuition. For more information about applying for financial aid, please email email@example.com or call (617) 765-7556.
Is there a deposit?
A deposit of $50 per session is required to complete the registration process for camp. Deposits cover administrative fees and are not refunded under any circumstances (unless camp application is declined by Crossroads).
When is my balance due?
The balance of camp fees (the cost of camp minus any deposits, financial assistance, or agency payments) is due 60 days prior to the opening day of the session. If you register for camp after this time, the balance is due upon confirmation of registration. Failure to make this payment may result in the cancellation of registration. Please contact us for more information on payment plans. Crossroads accepts credit card payments (2.5% processing fee), debit card payments, money orders, cashier’s checks, and cash.
What is the refund and cancellation policy?
Cancellations made at least 60 days prior to the opening day of the session will receive a full refund minus any deposits or financial assistance. Refunds for the balance paid for sessions cancelled within 60 days of the session start date will only be granted for certified medical reasons. The refund will be less the required deposit. There are no refunds for not attending, late arrivals, or early departures. Deposits cover administrative fees and are not refunded under any circumstances (unless camp application was denied by Crossroads). Refunds for sessions that are cancelled during a session due to certified medical reasons will be prorated based on the number of days of camp attended.
How will I get to Camp?
Do I need a medical physical for Camp?
- Sleeping bag/blanket, sheets, pillow
- Laundry bag for dirty laundry
- Sneakers (2)
- Sweatshirt/fleece (2)
- T-shirts (8)
- Pants (2)
- Shorts (8)
- Underwear and socks (10)
- One-piece swimsuit (2)
- Pajamas (1)
- Toiletries (toothbrush, toothpaste, brush, lotion, deodorant, washcloth, soap, shampoo)
- Shower and pool towels (2)
- Stationery, stamps, pen/pencil
- Appropriate reading material
- Bug spray (non-aerosol)
- Crossroads does not allow illegal substances.
- Please do not bring spray cans (roll-ons and liquids are preferred), fireworks, weapons, food, gum, or any personal electronics (including cell phones).
- We cannot be responsible for any personal electronics or valuable items, including money and jewelry.
- Please do not bring expensive new clothing items, such as sneakers. Camp is a rugged environment and items can get dirty or lost.
- Spaghetti-strap tanks, tight tops, and/or half shirts are considered inappropriate attire for camp.
We do not encourage visitation at any time during the sessions as the campers are busy with their own activities. The unannounced arrival of parents or visitors may cause unnecessary disruption such as homesickness or missed activities. Of course, if you believe it is absolutely necessary to make a visit, you must first call ahead and set up an appointment with the camp director. When you arrive, you must check in at the office. No camper will be allowed to leave camp or to be visited by anyone other than parents/legal guardians, unless written permission is granted and arrangements have been made with the director ahead of time.
Sometimes, campers who are away from home for the first time may feel homesick. Our staff makes every effort to make the transition from home to camp as easy as possible by encouraging participation in camp activities, supporting campers, and letter writing. In the event of prolonged or serious homesickness, our leadership staff will contact you.
Lost and Found
Two weeks after the end of each session, all abandoned articles will be donated to a charitable organization. We urge all parents to check through the Lost and Found before they leave camp. We cannot be responsible for articles left at camp. While packing for camp should be done by an adult (and packing to go home is supervised by staff), we recommend that you have your camper participate in this process so they are familiar with the items in their bag. This will help campers to identify their own clothing at camp. It is a reality that clothes can get lost or misplaced — please do not send any items to camp that you or your child consider to be favorites!